Northern exposure leads to increasing exports for Golden North ice cream

You would be hard pressed to find someone in South Australia who doesn’t enjoy the creamy taste of Golden North ice cream. However, the local market is only so big, and when the new SA owners came together 10 years ago the company’s key growth strategy was to look outside of their current postcode.

Trevor Pomery their director of marketing took on the additional responsibility for export sales, while the sales director expanded his focus to interstate sales.

Both streams have been a success and Golden North is now available in independent supermarkets across all Australian states and overseas, as well as through the foodservice market. Exporting to China, Malaysia, Cambodia, Papua New Guinea, Solomon Islands and Nauru, Golden North is also in the process of finalising a new deal that will eclipse the current markets.

Golden North was recently voted Australia’s best ice cream maker for the second year running by a Canstar Blue survey.

“Australia is the ‘green food bowl’ for Asia,” Trevor says. “We have a reputation for being a clean, green supplier of food with good food security. Putting ‘Australian Made’ on the products is akin to adding a tick of approval.”

Trevor says most of the export deals have come about as a result of attending trade shows that have been held in Asia.

“Unfortunately, taking samples of ice cream with you when travelling is particularly difficult,” he says. “Even more so when visiting warm countries. I often think to myself how much easier it would be if I could just put a few samples in my carry-on luggage. But, ice cream needs to be kept at between -18C and -20C, so it’s a bit harder than that.”

The product sold to China uses the same recipe as the product consumers buy here. For the Chinese market, Golden North has also launched a green tea flavour, conducting taste tests with first-year Chinese university students living in SA in order to get the right balance.

“The most popular line we have for sale in China is the 125ml individual serve vanilla ice cream,” Trevor says. “Food shopping in China is done very differently than how we do it in Australia. Not everyone owns a refrigerator, so often ingredients are purchased on the day a meal is to be made and eaten. It’s not surprising that the individual serves are popular.”

Golden North’s marketing director Trevor Pomery says China has been a big export focus for the popular ice cream products.

Some historians believe that ice cream was actually invented in China, though it has only become popular there in recent years.

“Ice cream is certainly becoming more and more popular in China,” Trevor says. “Our sales continue to creep up and we are happy with the way our export market has grown slowly and steadily.”

Even with the increase in their market, Golden North is firmly rooted in their hometown of Laura, in the state’s Mid-North.

“Laura is our home – it’s where it all started,” Trevor says.

The regional town of Laura has been the home of Golden North since the 1920s.

The company began in 1880 when William Bowker and his family began selling milk and vegetables from their property. Later, in 1923 they began making ice cream there.

“The original homestead is still located on the property where our factory is,” Trevor says. “All our infrastructure is there. All our knowledge is there. Why would we move anywhere else.”

Golden North employs about 60 people at the factory, which in a township of 550 people is a large percentage of the eligible workforce. Many of the employees have been with the company for a long time.

“Our research and development manager, for example, has been with the company for 40 years,” Trevor says. “Our people and their expertise are located in Laura, so that’s where we are staying.”

Recent investments have been made to the factory to improve efficiencies and upgrade equipment such as the churns and freezers. This has allowed Golden North to increase production to cater for future growth.

Golden North Giant Twins are among the brand’s most popular products.

The raw ingredients used by Golden North are largely supplied by growers in SA’s northern areas, and Trevor says the company consciously supports other local businesses including for transportation, and packaging.

“Operating a national ice cream business out of Laura is challenging and while we encourage South Australians to buy local, we make sure we lead by example,” Trevor says.

Golden North has again been rated Australia’s number one ice cream following an independent customer survey by Canstar Blue. This is the second year in a row Golden North has won the consumer award.

“There are lots of ways to make ice cream, but we still believe the best way to do it is with fresh milk and fresh cream,” Trevor says. “Some call it the old-fashioned way, but we think it’s the best way. Importantly, we also don’t use any palm oil in our products (for environmental reasons) and our products are gluten and nut free.”

The simple formula is clearly a winner, and the Golden North taste is one which continues to gain appreciation the world over.

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On tour with the Clare Valley’s Mr Willson

Dave Willson is the quintessential Aussie bloke. He loves a chat, sharing a joke, and his smile is as wide as the brim on his hat.

Most people around the Clare Valley know him as Mr Willson – it started as a joke and more a tribute to his sense of humour than any desire from him for formalities.

A true character, the affable bloke has built up a tour company, Clare Valley Tours, selling the virtues of the Clare Valley and South Australia to domestic and international visitors.

It is an easy sell according to Mr Willson, who was born and bred in the Clare Valley, the son of veterinarians, he spent his early years exploring the area on ponies.

Travelling to every corner of the Clare Valley is a normal day in the office for Mr Willson.

“I’ve always had a wonderful affinity with the Clare Valley, it’s my home, and when I became involved in tourism I realised how much passion I have for our region,” he says.

“Being a local and transitioning into a tour operator makes you look at your home in a different light – you actually stop and smell the roses instead of driving past and you realise we really are sitting in one of the nicest, safest places to live in the world and it’s a real privilege.”

A former wool classer, excavation contractor (he was the local gravedigger), private wool buyer and machinery salesperson, a recreational pilot and former chairman of the Clare Aerodrome, Mr Willson knows a thing or two about the area.

So it’s no surprise that when he took on the tour business in 2012, his local knowledge and loveable nature helped him easily build a rapport with his guests.

With two small buses and a chauffeured car, Clare Valley Tours is gaining a reputation for quality, tailored tours of the Clare Valley, Mid North and through to the Flinders Ranges.

A quick read through Trip Advisor uncovers comments including “delightful, funny and very knowledgeable … a local treasure”.

Clare Valley Tours recently achieved Quality Tourism Accredited Business status, has current Trip Advisor Certificates of Excellence, and is part of the South Australian Tourism Commission emerging products program, a mentoring initiative which assists operators into new markets.

With departures from either Adelaide, Clare Valley or other areas, Mr Willson’s Clare Valley Tours offers guests either package or individualised tours.

He says SA has so much to offer and promises his tours are “no ordinary show”.

An avid reader, Mr Willson continually expands his local knowledge to ensure he can offer his passengers an insider’s view of a region, sometimes going off the beaten track to ensure they see the very best parts of SA.

In fact, don’t be surprised if you find yourself travelling down the bumpy Civilisation Lost Road, onto Dusty Creek Road and end up on World’s End Highway – real places, all with a story to tell.

“We actually live in Utopia here in SA,” he says.

Skilly Road, Clare Valley.

“So many people think the Clare Valley is about the wines, it’s not just wine though, it’s the whole Clare Valley experience – the wineries, the restaurants, the shop owners, agriculture, the vast history and stories from the past and present, the people, and good old-fashioned country hospitality.”

“Nearby there’s Burra which has such an important part in SA’s history and loaded with historical buildings, and Goyder’s Line – the 10-inch rainfall zone where the vineyards virtually meet the outback.

“Just north we’ve got the majestic Flinders Ranges and the Clare Valley is the gateway to them. I hear it so often, people wished they had more time, they didn’t know the Clare Valley and the area around here is so beautiful, that there is so much history, there’s so much to see, do and explore.

“I love being able to share it and if I can send my guests home happy, I’m very happy – I’ve created a lifestyle, not a job.”

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Solar River Project to create hundreds of jobs for Goyder region

Hundreds of South Australian jobs will be created and thousands of homes powered with the construction of a $450m solar power project near Robertstown in the Mid North.

Stage one construction of one of the state’s largest solar power ventures – Solar River Project – will begin in 2019 featuring a 200mW solar photovoltaic (PV) array and 120mW battery.

The first stage also includes a 35km-long transmission line to the national grid, delivering power to at least 90,000 Australian homes.

The man behind the project is passionate South Australian Jason May and business partner Richard Winter, who is a lawyer based in Perth.

Jason says Solar River Project will help “disrupt” the energy sector by delivering cheaper electricity and push SA’s renewable energy status.

Managing director Jason May.

“It’s certainly the start of something very big in the energy sector for SA,” he says.

“We’ve been chipping away at it, photovoltaics have been a little bit expensive but they’re coming down. There is a boom in the energy sector at the moment.”

Jason says about 350 jobs will be created during the two years of construction, including a further 20-50 permanent positions throughout the 25-year life of the facility, by way of engineering roles and project managers.

“The contractor has agreed to source as much of that (construction jobs) locally as they can, so that means everything from labourers to plant operators will come from that whole region,” he says.

Stage two construction will commence in the fourth quarter of 2019 and will include an additional 200mW with a 150mWh battery.

Jason says the State Government’s proposed electricity interconnector with NSW could unlock potential for future stages of Solar River to supply power to 450,000 homes across the country.

“That (interconnector) is very exciting for the industry, but also the region because it unlocks 1200mW of connection … billions of dollars’ worth of investment will go ahead as a result of that interconnector,” he says.

Jason has more than 35 years working in the energy sector, both nationally and internationally.

The layout of the solar PV array.

He says the idea for a renewables project had been on his mind since 2002, a time when he was working as a senior project manager at ElectraNet.

Jason met Richard Winter in Sydney about a decade ago when the pair was working on renewable projects at bank Investec.

They became mates, eventually travelling to the Mid North and following Goyder’s Line until they found the perfect location for a solar farm that was close to the national grid.

Solar River Project is being run out of the University of Adelaide’s ThincLab on North Terrace by a team of 40 people including university graduates.

Jason says price points on photovoltaics and large battery systems have dropped dramatically in the past two years, making large scale solar projects more feasible.

“When you think what resources does SA have … we have tonnes of solar and tonnes of wind, let’s build plants here that harness that energy, connect to the grid and sell that to the eastern seaboard,” he says.

Solar River Project is privately funded through a mix of national and international investment and has received state development approval and backing from the Goyder Council.

A smoking ceremony was held on the Solar River site in January 2018. The solar project developers have collaborated with local Indigenous groups.

Jason has also worked closely with local Indigenous groups, establishing a Ngadjuri National Aboriginal Corporation Heritage Agreement and a regional heritage fund with the Goyder Council.

Local flora and fauna protection programs will also go ahead, as will sponsorship of local sporting teams and facilities.

The May family name is well-known in SA, with Jason’s forebears Frederick and Alfred May founding engineering and manufacturing firm May Brothers & Co in Gawler in 1885.

Frederick is remembered as a “mechanical genius” and one of Australia’s greatest engineers, with a plaque installed in his honour on North Terrace in Adelaide.

Jason went on to reinstate the May Brothers name and has since led a number of energy projects.

He says SA’s big renewable ventures such as Tesla’s big battery in the Mid North has put the global spotlight on the state.

“SA is the far most progressive out of all the states when you look at all the statistics coming out of AEMO (Australian Energy Market Operator),” he says.

“Let’s step it up and take it to the next level.”

Visit I Choose SA to meet the people building business and industry in SA, and to find out how your choices make a difference to our state.

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Family business keeping Booleroo’s motor running

By Melissa Keogh

A family-owned business in a country town in the state’s Mid North is striving to fire up the local economy by expanding its services and supporting jobs.

Flinders Machinery in Booleroo Centre, a small service town about 80km from Port Augusta, started as an agricultural machinery dealership in 2009.

Over the past five years two of the town’s mechanic workshops and two banks have shut their doors, while some other businesses are still “struggling”.

Flinders Machinery owner Barrie McCallum says his business helped pick up the slack by extending the workshop to allow for the servicing of locals’ cars, trucks and school buses.

Flinders Machinery also hires a small number of apprentices.

Despite recent tough times in Booleroo Centre, Flinders Machinery continues to diversify its services.

Despite recent tough times in Booleroo Centre, Flinders Machinery continues to diversify its services.

“The local garage had been in town for as long as I can remember and that shut its doors … we took over the automotives,” Barrie says.

“We now service the school buses and farmers’ utes instead of them having to go to Port Pirie or Crystal Brook.”

Booleroo Centre is 280km from Adelaide in the southern Flinders Ranges and has a population of 500 people.

While other regional areas might lose youth to the cities, Barrie says Booleroo has managed to retain many young people.

“We have been taking on apprentices for a number of years,” he says.

“We have got a lot of young lads with an interest in machinery and they have a good work ethic.”

Booleroo Centre in the Mt Remarkable local government area, and is home to South Australia’s largest tractor and steam engine collection which attracts scores of visitors.

But Mt Remarkable Mayor Colin Nottle says Booleroo Centre still isn’t as recognised as its neighbours, such as popular mountain biking destination, Melrose.

Booleroo Centre is about 80km from Port Augusta.

Booleroo Centre is about 80km from Port Augusta.

“They (people) all know where Melrose is, but they don’t know where Booleroo is,” he says.

“The last couple of years have been unfortunate … we have got another two or three businesses that are struggling.

“So to have Flinders going well, it’s really something to be thankful for.”

Colin says Booleroo Centre’s exposure could soon increase.

The world’s largest lithium ion battery is set to be built 30 minutes away in Jamestown and he says its proximity could bring more interest in Booleroo.

The Mt Remarkable Council is also carrying out a number of streetscape works to lift Booleroo Centre’s profile.

These cheeky sheep statues can be spotted around Booleroo Centre. Vistiors are encouraged to count as many as they can!

These cheeky sheep statues can be spotted around Booleroo Centre. Vistiors are encouraged to count as many as they can!

“We’re upgrading the main street to be more attractive,” Colin says.

“We have identified that we need to promote our region more.

“We need to get the word out because it’s beautiful, especially at this time of year.”

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